BigmintsKeep the customer in the picture.
An enquiry is only the beginning. Saveaday brings the work that follows into the same business workspace, so a customer relationship can continue beyond a single conversation.
SaveadayA clearer next step, with the customer context close by.
- 01Enquiry
- 02Booking
- 03Follow-up
The work between the appointments
For a small business, serving a customer involves more than taking a booking. Someone asks about a service, shares their details, chooses a time and may need a follow-up afterwards. When those steps live in separate tools, the owner has to reconstruct the story each time.
The new Saveaday starts with that continuity problem. Its business workspace brings customer management, service catalogues, bookings, lead forms and follow-ups together. The aim is to make it easier to understand what has happened and what needs attention next.
One relationship, from enquiry onwards
Consider a service business. A visitor can browse its catalogue, submit an enquiry or request a booking. The business can then work with customer information and the tasks around it in the same platform, instead of treating every step as a fresh exchange.
Saveaday also includes business chat and managed assistance. Actions are bounded by the person's role and the business's permissions; visitor requests that need approval stay subject to that decision. Helpful assistance should move the work forward while leaving the business in control.
What this makes possible
The product direction is a working day with less information to piece together: a place to see customer context, handle the booking and keep a follow-up in view. Connected modules give the owner a way to carry the relationship across those steps.
The new Saveaday is in development. This illustrative service-business journey shows the purpose of its connected workflows: helping an owner stay close to both the customer and the work that needs to happen next.